Reporting to: Chief Product Officer
Who we are? A company dedicated to improving the access to and quality of banking services available to businesses.
We simplify payments and banking globally and empower businesses to grow. We are a technology business that provides a range of banking and payment services, all via one modular platform. We enable banking-as-service. A single technical integration allows businesses to access a comprehensive portfolio of banking and payments services
Our Mission: to open up banking and payments for business globally, through a modular platform’.
How are we building our teams? We’re looking for self-starters who are experts in their fields and who are eager to learn new things. We work hard, offering rapid skills development and the opportunity to learn everything about the flourishing payments industry. Our leadership places a high value on continuous development, both professional and personal. If you join the team, you'll experience a fun and thriving office culture, with perks and events throughout the year.
Product Owner role overview
Product Owners are leaders, builders and problem solvers who bear the overall responsibility for definition and delivery of software products and features.
Product Owners work very closely with the engineering function and various business functions (sales, marketing, ops, compliance, legal, finance) to define ‘WHAT’ should be built and ‘WHY’ the business should be even bothering building it. Naturally obsessed about customer needs, Product Owners make sure that we’re building software our customers want.
As a Product Owner you will be expected to lead a cross-functional team which may consist of web/mobile and back-end developers, QAs, designers and other stakeholders from across the business. You will be the team’s ‘storyteller’ and will ensure the product vision is delivered in accordance with business priorities and the wider product roadmap.
Product Owners must possess a broad base of skills and knowledge spanning technology, strategy and business planning, user experience design, engineering and agile/lean development practices.
They must possess natural curiosity and entrepreneurial drive to develop new products and capabilities, while managing customer needs and delivery timelines. The ultimate success of a Product Owner hinges on their ability to guide and lead their peers without any formal authority, while at the same time influencing key decision makers.
Your day-to-day as a Product Owner will be:
• Managing your product’s mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap
• Managing and prioritizing your product backlog daily and as part of your team’s agile/lean development processes
• Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs
• Researching the competition, identifying market opportunities and contributing to the wider product vision and business strategy on a regular basis
• Capturing product requirements from customers and stakeholders and writing accurate user stories
• Preparing low fidelity wireframes and flow diagrams to bring your user stories to life • Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research
• Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times
• Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework
• Updating regularly the wider organisation on the progress of new product releases • Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases
• Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product
• Championing user experience (UX) throughout the organisation • Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses
The ideal candidate will have the following:
• You have 6+ years’ experience in a software product management role
• You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space
• You’re naturally curious about solving customer problems and can quickly follow through on your ideas
• You’re focussed on outcomes rather than outputs and can judge a product or feature’s business viability and customer desireability in a matter of minutes
• You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it
• You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP)
• You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you’ve written are a perfect example of this.
• You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision
• You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart
• You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain
• You're that individual that the dev team refers to as the 'business person' but the business team refers to as the ‘tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such.
• You have done some coding in the past (in any language), can read an API spec and as a minimum point out its deficiencies
Nice to haves:
• You’re great with data and can write your own SQL queries if needed
• You're familiar with Marty Cagan's take on product management and ideally an existing member of the ‘Mind the Product’ community
• You're very good at articulating the essence of software products and the value they create internally and externally