Senior Account Manager

Location Malta
Job Type Permanent
Salary Attractive
Reference 29238

KEY RESPONSIBILITIES

  • Be responsible for growing the whole portfolio of business based in Malta through identifying opportunities and building/executing strategies to deliver margin & revenue growth from new customer requirements and channels. This will include identifying suitable commercial incentives, promotion campaigns and effective methods to upsell company's content to all local operators.
  • Effectively establish, lead, coach and manage a team of Account Managers to deliver the highest levels of customer account management.
  • Act as the strategic point of contact for Operators, developing long term strategic relationships (both commercial and product related) 
  • Be responsible for client retention & lead on efforts to salvage at risk accounts.
  • Successfully undertake Customer Revenue Management.
  • Accurately forecast and track key account metrics.
  • Responsible for financial performance tracking, budgeting and forecasting 
  • Prepare business cases, reports and statistics as required
  • Maintain working knowledge of competitors and industry trends
  • Contribute new ideas on how to improve the company's offering; pro-actively improving and sharing knowledge of industry competitors, news, changes and developments across the team
  • Liaising with multiple teams within the company organization to ensure delivery to the customer.

SKILLS COMPLEXITY AND CREATIVITY

  • 5+ years’ experience within the e-gaming industry
  • 2+ years working within a strategic role within an e-gaming business
  • Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
  • Experienced at effective client management at senior level.
  • Proven team management capabilities.
  • Sound commercial awareness and knowledge of business development
  • Analytical with the ability to think strategically

If interested, apply directly or send email : anita.tendere@pentasia.com

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