Retention Agent

Job Type Permanent
Salary Competitive Remuneration + Benefits
Reference 29680

Retention Agent             

Retention Agent will oversee outbound Retention to

  • Promote the company’s products and services
  • Retention of previous converted deals, management of customer account, upsell customer deals

 

Requirements:

  • Fluency in English
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call centre environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication

 

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