Responsible Gaming Manager

Location Malta
Job Type Permanent
Salary Competitive Salary
Reference 30193

In March 2021, the Remote Gambling Act (KOA Act) will come into effect in the Netherlands.

My client is looking to hire a Responsible Gaming Manager asap to write the relevant policies and help get ready for the go live date.

Once the permit has been applied for, there will be a lot of work to set up the online side of the company.


• Excellent command of the Dutch and English language;

• You preferably have relevant experience with Responsible Gaming;

• You have experience with the day-to-day activities within (a) Responsible

Gaming (department);

Responsible Gaming liaison with other departments (such as Customer Service and Fraud & Payments);

• You have worked with a system that monitors gaming behavior and increasing or identifies problematic gaming behaviour;

• You preferably have experience in writing policy documents, procedures and work instructions;

• You know which KPIs are important for a good Responsible Gaming policy;

• Experience with license applications and regulated markets is desirable;

• You live in Malta or you are willing to travel a lot to Malta (2/3 of the time).


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