Remote (UK) IT Operations Lead

Location Remote within the UK
Job Type Permanent
Salary £60,000 - £75,000
Reference 30642

A reputable Pentasia client is looking for an IT Operations Lead that can manage and drive on an international team that maintains and deploys a world-class sports betting platform.

Key Duties & Responsibilities:

  • Manage and lead the IT Operations group.
  • You will be entrusted with the IT support rotation schedule, on a remote basis
  • Ensure all outstanding operational tasks are clear and that execution is visible
  • Analyze and review all current processes. Propose and execute improvements in all areas of operation
  • Identify changes to process or tools that could make workflows more efficient.
  • Define and assist essential system administration tasks.
  • Working alongside Tech Leadership to ensure that the IT Infrastructure can support the product's roadmap.
  • Give feedback to the development organization to ensure that the software product is in line with with IT best practices
  • Lead software builds, deployments and infrastructure changes covering internal and external systems.
  • Lead the Dev Ops team to ensure that both build and deployment is repeatable, and aligns to IT operational best practices
  • Operational report creation and distribution as defined by the Director of Technology
  • Police and push strict adherence to security and change management processes.
  • Relationship management of key technology partners

 

An ideal skillset & experiences:

  • Experience supporting IT infrastructure and desktops regulated online and mobile casino and sports gaming products
  • A sports betting background is a huge plus
  • Demonstrable history of leading an IT Operations Team
  • Ability to manage and unify remote/distributed teams
  • Building and upgrading essential computer systems.
  • Java application support, maintaining and troubleshooting java applications
  • MySQL database installation support
  • Kubernetes and cloud deployment technologies
  • Maintaining, supporting and troubleshooting network infrastructures
  • Working with dev teams and supporting software developers.
  • You have the abilities to lead, organize and work as part of an on-call roster which may include support outside of office hours as/when necessary.
  • Able to keep a calm head and approach despite working in high pressure support situation
  • Must have excellent troubleshooting skills and the ability to isolate and resolve problems in a logical manner
  • Must have a proactive approach and able to work without supervision to achieve the required goals as per department
  • Degree in Computer Science or IT related field preferred. Appropriate business qualifications acceptable.
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