Payments Processing Analyst

Location Manila, Philippines
Job Type Permanent
Salary Dependent on Experience.
Reference 30372


As a Payments Processing Analyst, you will be responsible for making sure that payment requests, both in and out of customers’ accounts, are evaluated and processed on time. You will also be responsible for ensuring that established policies and procedures relating to fraud prevention are followed.

Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.

Main Duties and Responsibilities:

  • Ensuring all payment transactions are processed accurately and in a timely manner, complying with all standard operating procedures
  • Perform various checks to prevent fraud, abuse, money laundering and escalate suspicious cases accordingly to the responsible departments and maintain a professional communication channel throughout
  • Verifying all internal and external reports are recorded and matched accurately
  • Respond to all payments related queries sent through different communication channels and make sure that information provided is always accurate
  • Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players
  • Ad hoc tasks when required by the Team Leader

Skills and Qualifications:

  • Candidate must possess at least Bachelor’s/College degree in any field
  • Previous experience within the casino or sports betting industry is not required but would be a big plus
  • Good verbal and written English communication skills
  • Basic office skills including knowledge of Microsoft Word and Excel
  • Willingness to be trained and can easily adapt to changes and developments
  • Has an analytical mind with a high level of attention to detail
  • With great sense of responsibility and care in dealing with confidential information
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