Payments and Fraud Manager

Location Madrid
Job Type Permanent
Reference 30303


Growing Online Gaming business is looking for a Payments and Fraud Manager who will lead a team of Payment & Fraud Technicians and Fraud Analysts, with the main purpose of ensuring the best user experience by detecting and minimising payments fraud.

About this opportunity

  • Permanent Position (with indefinite contract) in the Sunny Madrid!
  • Reporting to the Online Director

You will be challenged to:

  • Define and establish the Fraud policy for the online business.
  • Plan, design, develop, test and implement fraud prevention strategies that detect suspicious activity on the platform to mitigate fraud losses.
  • Lead the Payments and Fraud team.
  • Ensure regulatory reporting of fraud issues to relevant stakeholders.
  • Propose and monitor the implementation of procedures.
  • Supervise the implementation of different payment methods.
  • Liaise with the relevant banks and processors to meet the needs of each payment method.
  • Ensure that all payment methods are executed efficiently on the company’s web page.
  • Research and knowledge of the regulations of each of the countries in which the company will operate.
  • Analyse the profitability of each means of payment.
  • Knowing the innovations in payments methods for their possible incorporation into the company's services.
  • Resolution of incidents related to customers and payments.
  • Proposing and supervising the execution of the procedures for AML and KYC, according to the Spanish Law and other relevant jurisdictions.
  • Propose improvements of the due diligence measures established in the company's policies.
  • Maintain an up-to-date scorecard for your department and inform management about budgetary deviations and, also, propose actions for improvement.

Role requirements

  • Passion, enthusiasm and flexibility.
  • International and extensive exposure to the Online Gaming Industry within Fraud & Payments departments.
  • Team Management.
  • Fluent in Spanish & English.
  • High Level of Excel.
  • Experience in different jurisdictions. 

Interested? Next steps…

Apply now, and if suitable I’ll be in touch to arrange a call and discuss further!

Apply Now