Operations & IT Director

Location Kiev
Job Type Permanent
Salary €85,000
Reference 32053

A Pentasia partner, a traded online gaming company is seeking an Ops and IT Director to join them on the ground in Kiev, Ukraine.

Position responsibilities

  • Complete ownership on all Ops and IT teams
  • Budget management and allocation
  • Maintain open and frequent communication with the customers
  • Manage the DevOps/IT staff by recruiting, training and coaching employees,
  • Communicating job expectations and appraising performances
  • Manage and maintain ITIL principles in Service-Ops & NOC entities
  • Keep up to date with company’s tech development and product roadmap
  • Meet agreed SLA levels per customer
  • End to end ownership on all Prod and non-Prod environments
  • Involvement with various departments in the company including Product, Projects and more.

Ideal requirements

  • A MUST: 5+ years of DevOps/Ops management — Must 
  • A MUST: 5+ years of NOC and high tier Support management
  • A MUST: Proven experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • A MUST: Proven experience in handling hybrid (on-prem plus public cloud) based infrastructure
  • Proven experience in handling IT budget (both Capex and Opex)
  • Proven experience in handling security/infrastructural/operational audits (e.g. ISO27001)
  • Proven experience in handling external vendors (evaluation and negotiation)
  • Knowledge of ITIL practices for Service/Asset/Change management
  • Bachelor’s technical degree (or similar)
  • Proven experience in building and implementing DevOps/Ops roadmaps and strategies
  • Excellent organizational and leadership skills
  • Excellent English — verbal and written.
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