NOC Engineer

Location Sliema
Job Type Permanent
Salary 28000 - 33000
Reference 32209

Pentasia are currently recruiting for a NOC Engineer for a leading technology company in the iGaming space and will be responsible for supporting the systems of their casino and sportsbook platform.

This is an excellent opportunity to work for an organisation that truly believes in developing and promoting internally with this role looking to move into the DevOps or Software Development function in the near future.

The main responsibilities of the role include but are not limited to:

• Proactive monitoring of all production networks, servers, applications and services
• Provide timely response to all incidents, outages and performance alerts
• Categorize issues for escalation to appropriate technical/operational teams
• Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
• Single-Point-of-Contact for all communication in relation to production issues
• Manage, maintain and improve ticketing system and surrounding processes
• Notify customer and third-party service providers of issues, outages and remediation status
• Other duties / projects assigned by management
• Participate in a 24/7 shift rotation schedule being; day, night, rest, off

Key Skills and Experience Required:

• Basic system administration skills on Linux and Windows Systems
• Basic database administration skills (SQL)
• Basic network troubleshooting skills
• Ability to work on multiple tasks simultaneously and prioritize
• Excellent interpersonal and communication skills
• Willing to work shifts including weekends, in a 24/7/365 NOC environment
• Previous experience in the gaming industry will be considered as an asset


If you are interested in applying please respond to this advert with your most recent CV or for more information please contact David Kelly from Pentasia. 

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