More NOCs needed to join 24/7 team in Malta. You will be strong on the technical side of things, with a personality attuned to problem solving issues, including for casino and sportsbook systems.
Your Main Duties
- Provide consistent and frequent monitoring of servers, production networks, applications and services
- Be on the ball and react quickly to incidents, outages and performance alerts
- Troubleshoot the correct issues for tech/operational teams
- Script execution and deployment of patches
- Be the P-O-C for all production issues
- Provide maintenance and ideas for improvement for the ticketing system
- Make sure customers and third parties are aware of issues and outages
- Participate in a 24/7 shift rotation schedule being; day, night, rest, off
EXPERIENCE & SKILLS
- Prior experience in a 24×7 mission critical environment
- Basic knowledge of operating systems admin (Linux, Windows) and also basic database admin skills (SQL)
- Some knowledge of network troubleshooting
- Ability to multitask and prioritise important tasks
- Willing to work shifts including weekends, in a 24/7/365 NOC environment