A leading multi territory and multi brand operator is looking for a Live Casino Proposition Manager to lead and own their Global Live Casino promotions across multiple brands in multiple markets. With a passion for Live Casino, you will help engage, retain and activate the customer base.
What will your responsibilities be?
- Own and deliver the central Live Casino proposition ensuring you create market-leading experiences that deliver enhanced retention and brand loyalty.
- Responsible for the global CRM promotions calendar for Live Casino across multiple brands and markets across the group
- Deliver best in class player promotions based on an understanding of live casino player behaviour
- Become the subject matter expert of their partners bonus and rewarding systems.
- Collaborate with local CRM & VIP teams, Central Casino team & Customer Insight Manager on best promotional mechanics and cost-effective proposition
- Influence CRM product roadmaps to ensure the group has the required bonus tools, features and front-end customer experience.
You have a strong understanding of global live casino and the online gaming landscape as well as a solid understanding of bonus types, mechanics, casino rewards, etc. Through your experience you have also required solid knowledge of 3rd party gaming providers systems such Evolution and Playtech.
You are willing to think outside the box to deliver engaging Live Casino onsite and through external channels. Through your strong numerical and analytical skills, you are able to use a range of data insights & sources to tell a compelling story.
You will also have superb communication, organizational, operational, teamwork and interpersonal skills and come with experience in a similar Live Casino or CRM role.
If you understand Playtech and Evolutions reward and promotions offering and love Live Casino and want to work in Malta then please get in touch for more details.