Junior Technical Support Specialist

Location Malta
Job Type Permanent
Salary Attractive
Reference 29179

Do you have excellent understanding of tech systems especially within Microsoft Dynamics Nav?

Do you also have excellent customer service skills?

Are you interested in a new position where you can grow within a supportive environment that will get you where you want to go?

If so read below for this exciting opportunity as a Junior Tech Support Specialist!

You will be:

- Working collectively and constructively with experienced Microsoft Dynamics NAV and 365 Business Central application specialists
- Responding and resolving customer support requests 
- Troubleshooting  with colleagues to resolve issues; 
- Align yourself to follow clear processes in support and change management
- Coordinating with the solution team whilst engaging in User Acceptance Testing 
- Develop document guides and training manuals.

 

Requirements

- You must have either expertise or experience on ERP/Accounting systems (ideally Microsoft Dynamics NAV)                                                                                                                                                - A good working attitude including a team spirit mentality, showing enthusiasm and a can do attitude
- Sufficient understanding of accounting 
- Previous experience in an tech support is considered beneficial, but not necessary because customer service training can be provided
- Excellent both verbal and written English 
- Spoken Italian will be considered beneficial, but not necessary
- Good organisational skills
- Attention to detail and willingness to learn and develop

What we offer:

-Competitive salary with a variety of generous benefits including: subsidised health insurance, subsidised parking, sports incentives and childcare                                                                                     -Opportunity to learn and develop from senior ERP consultants and develop in the industry
- Assistance in achieving recognized certifications on a variety of platforms such as: Power BI, Microsoft Dynamics 365, SharePoint, Office 365 and Azure services.  This will help you learn and add to your skill set.
- Opportunity to interact with clients in various industries                                        

Apply Now