Junior Compliance Officer

Location London
Job Type Permanent
Salary 25 k
Reference 30727

An Amazing Gaming provider UKGC licensed is looking for a Junior Compliance Officer to join its super friendly team based in London!

  • opportunity of career growth
  • training offered
  • friendly flexible environment 

What are your responsibilities:

  • Complete Customer Interaction reviews generated from internal reporting and referrals from other departments, ensuring customers are not displaying potentially harmful behaviours.
  • Carrying out interactions with customers who have displayed potentially harmful behaviours via phone, e-mail, text & chat.
  • Ensuring each review and interaction is documented on the customer’s account & within the Customer Interaction spreadsheet.
  • Complete affordability reviews and checks on customers identified via internal referral and reporting.
  • Carry out customer due diligence checks on customers who meet internal thresholds, which includes collecting and verifying supporting documents.
  • Completing enhanced due diligence checks, including open-source checks, on customers who meet further internal thresholds which includes collecting and verifying supporting documents.

The perfect fit:

  • Strong customer service experience in remote gambling (1 – 2 years’ experience).
  • Experience in carrying out duties in relation to safer gambling.
  • Experience in KYC verification.
  • Carrying out reviews of customer’s activity both or either sportsbook activity & casino activity.
  • proactivity and passion for the job.

 

The wow for you:

  • amazing opportunity to step into the compliance department 
  • fast career growth
  • friendly environment
  • training provided
  • great salary to start ( 25 k )
Apply Now