IT Engineer

Location
Job Type Permanent
Salary $100,000
Reference 33003

We are currently looking for an IT Engineer to join a leading global software development house that focuses on using the newest technologies as we understand that the sports betting industry is forever evolving and to continue to be the best, you must adapt. We work closely with our customers and focus on expanding and building on the vision of being the leading Sportsbook in the world - which is why we need someone like you to join our team! 

As an IT Engineer supporting state of the art Sports Betting Software, you will be responsible for the installation, configuration, and ongoing maintenance of software in production environments on-premises and in the cloud. Exceptional attention to detail, an enthusiastic and inquisitive attitude problem-solving, and pattern analysis are required to support this fast-paced hybrid product. 

You will need to be innovative and investigative, pre-empting problems with deployments before they go to live by reviewing change logs and getting to know the environment that you support. A strong feedback loop between IT and Dev is a necessity as we strive to become a truly “DevOps” product, prior experience in a development role is advantageous. 

What you will be doing… 

  • Planning and performing software releases and configuration, working to the agreed methodology. 

  • Provide first line technical and product support to Sports Betting customers. 

  • Creating and updating documentation for team processes and supported products. 

  • Analyze and understand logged incidents with a strong technical awareness. 

  • Provide effective, efficient, and professional solutions to all customers' queries or concerns. 

  • Achieve key performance indicators and customer satisfaction metrics. 

  • Contributing to improve the product & team through collaboration and innovation. 

  • Provide support and deployment functions outside of normal working hours when required. 

Like what you see? Here is what we want to see…  

  • MySQL / PostgreSQL /MSSQL / other T-SQL skills. 

  • RabbitMQ / ActiveMQ / AMQP protocol. 

  • Bash / Python / Regex / TCL. 

  • Proven experience in the IT industry using Microsoft or Linux Technologies (RHEL). 

  • PowerShell scripting skills, as well as other scripting languages (Python, Ruby, etc). 

  • Experience with tools such as Ansible and Terraform. 

  • Experience with Microsoft Azure / AWS / Other cloud technology. 

  • Administration of Windows Server 2016 and Server 2019. 

  • Experience with Splunk/Big IP F5 LTM. 

  • Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks. 

  • Able to communicate all needs, instructions, and decisions clearly. 

  • Strong problem-solving skills and attention to detail. 

  • Experience working with Agile methodologies and DevOps principles. 

  • A background within Development. 

  • Solid written and verbal communication and presentation skills in English. 

The above statements are intended to describe the general nature and level of the work being performed. They are not construed as an exhaustive list of all deliverables, responsibilities, and duties. All staff are expected to be flexible in approach and may be required to perform other duties as may be required for the benefit of the group and to add value. 

If you feel your skills align with the position, please submit your CV or you can send your resume directly to Dennis DeNeui at dennis.deneui@pentasia.com.

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