Integrations Manager

Location South America
Job Type Permanent
Salary Very attractive salary
Reference 33894

About the job

My client, a global payments technology company, is looking for a skilled Integrations Manager to join their team in Colombia or Brazil
In this role, you will be providing oversight and training to a team of employees to ensure the smooth operations of a company’s technical integrations with their customers. You will be implementing procedures, providing information to other supervisors and management, and generating ideas to help ensure that new customers can quickly & easily integrate to the company systems.
The role is hybrid in Bogota or Sao Paolo.

Main responsibilities

  • Provides leadership and guidance to the team.

  • Establishes strong and effective working relationships that are conducive to maintaining a positive work environment.

  • Inspire high performance through effective goal setting, empowerment, and performance measurements.

  • Ensure that all daily production requirements and customer experience are satisfactory.

  • Collaborate with both internal and external stakeholders to forge mutually beneficial solutions.

  • Analyse data and trends to provide feedback management to improve processes, functions, training, service, and products.

  • Manage and coordinate recruitment and training of new team members.

Desired experience and skillset 

  • Strong experience in technical integration & leadership roles.

  • Good command of English and Spanish. 

  • Knowledge about the payment industry products & technologies

  • Background in web development (HTML, CSS, JavaScript, Python, Ruby, C#, SQL, etc)

  • Project management & process improvement methodologies (Lean/Six Sigma, DMAIC, DFSS).

  • Oriented to employee development with experience in coaching and training.

  • Strong analytical skills, with an ability to understand complex billing, contractual, and technical issues.

  • Commitment to always providing world class customer service.

  • Motivated by working in a challenging, fast-paced environment.

If this sounds interesting to you apply and let's have a chat. 

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