Head of Training - Live Casino

Location EUROPE
Job Type Permanent
Salary Flexible to attract the best
Reference 29588

Exciting opportunity to lead the training and development for iGaming's leading Live Casino Provider !

Responsibilities:

  • Overseeing studio staff’s training and performance;
  • Directly in charge of performance and development of trainers, shift supervisors, team leaders and shift managers;
  • Elaborating and implementing training programs, disciplinary measures and performance rewards;
  • Assists the Head of the Studio Operations with staff related projects, recruitment and evaluation of staff;
  • Assisting and taking responsibility to meet the KPIs and targets as set by management within the approved budgets;
    • Number of game rounds per hour;
    • Revenue generated;
    • Operations run within acceptable standard

Requirements:

  • Strong industry experience in iGaming
  • Min 4-5 years of experience in the Training/Development department;
  • Ability to manage and contribute to multiple projects simultaneously;
  • Outstanding time management and people skills;
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