Head of Customer Experience

Location Colombia - Bogota
Job Type Permanent
Salary Competitive Market Rate
Reference 30140

A leading iGaming business are looking for a customer centric individual to own their customer experience journey as they start a new venture in this region. 

The Role 

This person will get involved in planning the the content for the website and taking ownership for the website and making sure it is a great customer experience. They will set up the promotions and also make sure customer communications are clear and informative. They will help get involved with the CRM campaigns and as well as monitoring the performance of these. 

The Person

They are looking for someone who has experience in a B2C ecommerce business and understands what makes a good customer experience. They will come from a product, commercial or operations background. They must be fluent in Spanish and English. 


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