Head of Bingo Brand - Gibraltar or UK based

Location Gibraltar
Job Type Permanent
Salary Attractive
Reference 33274

Are you passionate about delivering the best and most entertaining player experience? Do you have a love for all things Bingo? Are you customer focused with a keen interest in data and player trends?

Overall responsibility for the Bingo performance including product and proposition development, daily operations, team management and prioritising collaboration across the business.

Lead a team of dedicated Bingo enthusiasts to deliver on key financial targets and develop the customer experience to create unique and innovative reasons for customers to use our Bingo brands. Work within the wider team to ensure that multi-product play and enhanced player experience is at the heart of decision-making.

Your main responsibilities will be:

  • Develop and implement the strategic plan that guides the direction of the Bingo products across multiple brands
  • Full responsibility for growing the Bingo revenues by working with the Head of Commercial Performance to ensure the best player experience and a rounded offering
  • Planning, execution and constant tracking of commercial activities and promotions
  • Ownership of the product roadmap to ensure key strategic goals are enabled by new developments
  • Working with commercial teams to take full advantage of the strong relationship including sponsored promotions and Network offers
  • Stay informed of latest offerings in market to ensure that our Bingo products and brands are staying ahead of the curve
  • Integrate web/mobile and data analysis into the core of the business decision making process with a consistent ‘test and learn’ approach
  • Managing the Bingo team and relationships across multiple locations (organising internal team structures and coordinating with team managers and HR to ensure optimal teams and cohesion)
  • A focus on developing their teams through the assignment of ownership to team members and developing lessons learnt and what next to drive further improvements
  • Maintaining awareness of the competitive landscape as well as opportunities for expansion, new opportunities, or products
  • Stay updated with latest regulations and assist with the company’s responsibilities under safer gambling
  • Support other departments & functions across the business in their strategic goals and when called for, initiate, join and drive projects with laser focus on short term goals as well as key initiatives across the group

Qualifications

  • Self-driven, curious, and eager to make an impact by making things happen
  • Previous Bingo, Marketing, Analyst, Operations and or supplier management is required. Experience in a large multi brand company preferred. Experience in driving gaming revenues in the Bingo space a definite advantage
  • Approach to problem solving in a creative and pragmatic way
  • Great people management skills with the ability to influence others and form strong relationships
  • Able to accept support or insight from others while still being hands-on
  • Leadership skills and a track record of achieving results through managing teams - both formally and informally
  • Knowledge of budgetary and general business ownership in an online environment
  • Experience of Product Ownership and Development, Agile, Programme Management and related methodologies an advantage
  • Strong knowledge and understanding of CRM, LTV, customer lifecycles, data analysis, user journeys and a finely polished E-commerce product strategy that drives business growth
  • Proactive management of working relationships and network across large organisations
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