Enjoy working in an inclusive, diverse and energetic young team environment?
Does it make you feel satisfaction to help people?
Can you speak fluent German and English?
Strong organisation of case loads in which they are dealt with in a timely manner
Customer focused and empathetic approach
Aligning yourself to the brand identity and language
Dealing with complaints and dissatisfied customers
Aligning with our licensees and providing reports and feedback
Creating strategies to increase customer satisfaction and retention
A strong independent approach to work when needed
Fluency in both German and English
Excellent communication and attitude management to consistently provide support to customers
Willingness to learn and fulfill tasks independently
Experience in iGaming would be beneficial
Strong sense of responsibility and taking accountability in your work