German Customer Support

Location Mosta
Job Type Permanent
Salary Attractive
Reference 29251

Enjoy working in an inclusive, diverse and energetic young team environment?

Does it make you feel satisfaction to help people? 

Can you speak fluent German and English?

Duties

  • Strong organisation of case loads in which they are dealt with in a timely manner

  • Customer focused and empathetic approach

  • Aligning yourself to the brand identity and language

  • Dealing with complaints and dissatisfied customers

  • Aligning with our licensees and providing reports and feedback

  • Creating strategies to increase customer satisfaction and retention

  • A strong independent approach to work when needed 

 

Requirements:

  • Fluency in both German and English

  • Excellent communication and attitude management to consistently provide support to customers 

  • Willingness to learn and fulfill tasks independently 

  • Experience in iGaming would be beneficial

  • Strategic thinking 

  • Strong sense of responsibility and taking accountability in your work

Apply Now