German Customer Relationship Specialists
One of iGaming's leading Operators are expanding their awesome support team. Located on the Sunny Mediterranean Island of Malta, here is your chance to join one of the best established businesses within the industry!
Join a multicultural and vibrant squad of professionals who really know how to get the best out of you, brand new state of the art offices, industry leading brand, offering genuine career prospects!
- Greet and communicate with customers in a warm and empathetic fashion
- Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site
- Identify and support players in difficulties they might encounter
- Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
- Provide explanations to customers about products/site/policies
- Keep up to date with new information/policies
- Build a trusting relationship through accurate answers and a positive vibe
- Understand, guide and support players in Responsible Gambling
- Collaborate with our Fraud and payments team in customer queries
- Understand AML and report any suspicious activity
- Update customer account/details with necessary information when needed
If you have made it this far then you must be interested, lets get the ball rolling on the next step in your career journey, apply today!!