Finnish Customer Support Specialist

Location Malta
Job Type Permanent
Salary Competitive
Reference 26242

Strive to be the best in Support and Customer care within the industry and we are looking for individuals who possess the same vision.

Position Details:

A Customer Support Specialist in our organisation will be 1st line Support for players wishing to contact the company with regards to various matters.

  • Handle customer queries through Live Chat and email; Account queries, Bonus inquiries, Complaints, Promotions, Basic Technical support and other various troubleshooting needs.
  • Escalating to relevant departments and following up on the resolution
  • Assisting customers encountering issues with processing payments and KYC
  • Up-selling the Brands promotions

 Who are you:

  • Native Finnish and fluent English language skills (written and spoken)
  • Customer support experienced - iGaming/Casino Proffered
  • Strong PC and internet skills
  • Strong attention to detail
  • Strong team player
  • Staff will be required to work shifts

Fantastic opportunity to join a friendly and dynamic work environment. A Casino Operator where employees are the main asset.

In addition to a competitive salary, you will also enjoy benefits such as; breakfast once a week, regular team events and other benefits that can include a pension scheme, holidays or anything else you fancy. 

This position is based in Malta and we are looking to recruit as soon as possible. 

Apply Now