CRM Manager - Remote - Canadian Time Zone

Job Type Permanent
Salary Attractive Remuneration
Reference 31893

CRM Manager

A new, and exciting start-up is looking for a strategic and experienced CRM Manager to be responsible for the entire CRM program. The role is fully remote; however, you will be required to work 3 days a week in the Canadian time zone as our client focuses on the French-Canadian market and have a huge growth plan for Canada.
 

Main duties:

  • Develop and implement marketing techniques that will retain existing customers
  • Set specific marketing strategies to retain customers and increase loyalty
  • Plan and manage multi-channel marketing campaigns
  • Suggest new methods to address and improve customers’ needs throughout their lifecycle, with a focus on the retention stage of the lifecycle.
  • Analyze customer’s attitudes and behaviors to improve retention quality and rates
  • Track marketing metrics and trends, such as conversion rates and web analytics

 

Must have:

  • 3-4 years of experience in a CRM role within the iGaming industry
  • Excellent communication skills, (spoken and written) in the English language
  • French language would be considered a bonus
  • Adaptability and flexibility, self-accountability, ‘’can-do’’ attitude and enjoy working in a dynamic and evolving environment
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