Competitive Gaming Operations Manager

Location Milton Keynes
Job Type Permanent
Salary £45-50K + 20% Bonus
Reference 34216

Leading Betting Provider require leader to take charge of Esports operation

  • Lead the delivery of Esports tournaments and related operations as part of the Competitive Gaming product.
  • Deliver that strategy through 7 managers and 170 staff - would ideally suit someone with experience in retail or hospitality.

Who you are: 

  • Flexible and creative, together with a pragmatic and hands-on approach to delivery.
  • You are motivated by the challenge of managing a team of talented operational staff to successfully deliver. 
  • You can manage the balance of a culture of continuous improvement, whilst having fun and celebrating success.

Key Responsibilities:

  • Deliver a strong vision - Communicate clear plans and deliver gaming goals.
  • Ensure procedures are adhered to - comply with the Gambling Commission.
  • Ensure quality - Utilise data to ensure continuous improvement.
  • Remain within costs - Manage cost lines within the budget. Deliver agreed ROI from all CAPEX spend.
  • Understand the Product -  A curiosity about the world of Esports. 
  • Grow the operation - Ensuring recruitment, on-boarding, training and performance management, are delivered. 
  • Maintain an excellent culture - create a high support, high challenge culture.
  • Maintain excellent communication - regular briefings with your management team. 

Skills and Experience:

  • Can handle a large operation - Experience in a multi-site or large single site environment (betting/leisure/retail/hospitality preferred).
  • Proven Caliber - Previously managed and led high-performing teams. 
  • Proactive - Strong implementer who can take appropriate action from a set of agreed plans, data, processes - solution focused. 
  • Driven and enthusiastic - Ability to inspire and motivate others.
  • Excellent communicator - Ability to present ideas and recommendations clearly in verbal, written and presentation formats.
  • Tech Savvy - Comfortable using Microsoft Excel, Teams and Outlook.
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