Client Administration Officer

Location Malta
Job Type Permanent
Salary Competitive Remuneration + Benefits
Reference 29348

The successful candidate will have excellent communication and organisational skills, highly developed time management principles and an acute sense of attention to detail.

Responsibilities

  • Configuration of new merchants and partners on various company platforms
  • Communication with merchants and partners
  • Completing merchant and partner maintenance
  • Collaborates with other departments to resolve problems, facilitate solutions and enhance service delivery.
  • Providing prompt and courteous service to all internal and external customers
  • Updating and contributing to the knowledge base
  • Testing merchant configurations to validate setup completed
  • To stay up to date with company policies and procedures
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Contribute toward/lead continuous improvement efforts/initiatives.
  • Working in a changing environment where responsibilities and duties may change
  • Continuously learning and improving on product and job knowledge

Requirements

  • Minimum of 2 years’ experience in a structured working environment
  • A level or a diploma are highly preferable
  • A keen interest to learn and grow
  • Excellent communication skills, both written and verbal in English
  • Exceptional organisational skills and attention to detail
  • Strong time management skills
  • Possess a strong work ethic and a team player mentality
  • Capability to think out of the box
  • Ability to work independently and within a team
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