Our client is a leading provider and one of the first companies to provide slot games in Asia. They have been a true pioneer in driving the Asian market with their exciting and extensive variety of games.This role is to be based in Manila, Philippines.
Due to continued growth within the business, the position as an Account Manager to join our team. This role will put you in front of their key clients where you would be responsible for successfully developing, maintaining and expanding all key account management activities whilst also being an intermediary between the operation and clients to ensure the timely and successful delivery of our products and solutions accordingly.
Liaise with in-house resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives
Keep close track on the performance of promotional campaigns to identify problems or issues that may arise
Work closely with the Marketing to optimize the strategy and ensure KPI targets are met
Represent the entire range of the company’s products
Distribute and present information to customers about upcoming game releases and opportunities
Establish and maintain effective key account relationships
Act as intermediary between internal departments and clients
Act as escalation point for customers for any issues, and drive resolution action
Provide root-cause analysis, drive continuous improvement and execution of solutions
Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Ensure the timely and successful delivery of our solutions according to customers’ needs and objectives.
Experience in online or land-based casino is essential
Fluent professional English and Mandarin is essential
Self-motivated and ability to exercise independent judgement
Excellent planning and organizational skills
Strong drive for results
Willingness to travel