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VIP Account Manager – Online Casino Location: Malta or Remote Type: Full-time Languages: English & German (mandatory) A growing online casino business is seeking an experienced VIP Account Manager to manage and develop relationships with its highest-value players. This role is central to driving VIP engagement, retention, and lifetime value through highly personalised service, outbound engagement, and close collaboration with CRM and internal teams. Key Responsibilities Act as the main point of contact for VIP players, delivering a premium, personalised service Build long-term relationships to maximise retention, engagement, and player value Manage VIP communications across phone, email, and chat Execute outbound calls for player activation, reactivation, and retention Plan and deliver tailored VIP promotions, incentives, and special events Resolve player issues relating to payments, bonuses, and account management Track and report on VIP performance, activity, and engagement metrics Work closely with CRM to support segmentation and targeted VIP campaigns Conduct quality checks across markets and flag operational or technical issues Represent VIP player needs internally across product, support, and technical teams Requirements Native-level German and fluent English (essential) Proven experience in a VIP or high-value player role within online casino Strong commercial mindset with confidence handling VIPs over the phone Excellent communication, relationship management, and retention skills Data-driven with strong organisational and reporting abilities Experience with CRM and customer engagement tools is highly desirable What’s On Offer A key role within a growing online gaming business Flexible working (Malta-based or remote) Competitive salary with performance-based commission Flat structure with visible impact and fast decision-making Close collaboration with senior stakeholders and long-term growth potential

Affiliate Account Manager – Online Casino Location: Malta or Remote Type: Full-time A fast-growing online gaming business is looking to hire an experienced Affiliate Manager to take ownership of its casino affiliate channel and drive scalable player acquisition across multiple markets. This is a hands-on, commercially focused role suited to someone who can activate traffic quickly through an existing network of casino affiliates while continuing to grow and optimise the program long term. Key Responsibilities Manage and scale the casino affiliate program across international markets Leverage an established affiliate network to deliver immediate acquisition results Build and maintain strong relationships with key and VIP affiliates Source, onboard, and activate new affiliate partners Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI Monitor performance, tracking accuracy, and affiliate compliance Produce regular performance reporting by partner, market, and campaign Collaborate with CRM and Product teams to align acquisition strategies Identify new growth opportunities and long-term affiliate partnerships Represent the business at industry events and conferences Requirements Proven iGaming experience within the casino affiliate space An active, established network of casino affiliates Strong knowledge of international markets (Europe and beyond) Solid commercial and analytical skills Experience working with CPA, Rev Share, and Hybrid models Familiarity with affiliate platforms (e.g. NetRefer, Income Access, MyAffiliates) Fluent English; additional European languages are a strong advantage What’s On Offer Ownership of a core acquisition channel Flexible working (Malta-based or remote) Competitive salary with performance-based incentives International environment with visible impact and growth potential Exposure to senior stakeholders and industry events    

About the Company This opportunity is with a fast-growing, restaurant SaaS leader that has become one of the most influential technology partners for Asian-focused hospitality brands across North America. Since inception, the company has built a comprehensive suite of self-developed products, including POS, ordering, membership, and kitchen display systems, designed specifically to solve operational pain points for modern restaurants. Its platform delivers measurable efficiency gains through real-time menu synchronization, intelligent KDS workflows, and low-commission direct ordering tools that dramatically increase on-channel revenue and customer lifetime value. With more than 9,000 restaurants served across all 50 U.S. states, multiple R&D centers across the U.S. and China, significant funding, and recognition from top-tier investors, the company continues to scale rapidly while maintaining a reputation for innovation, bilingual support, and deep industry expertise. Role Overview As Director of Product, Payments, you will own the end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization. You will align payment platform capabilities with restaurant POS needs, ensure reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics. What you'll focus on: Payment Platform Integrations: Lead collaboration and integrations with payment platforms to deliver a reliable, scalable payment experience. Clearing & Settlement: Define payout and settlement standards while driving clear, merchant-facing transparency. Financial Reconciliation: Empower reconciliation processes to support accurate closes and audit readiness. Fraud & Compliance: Establish a robust risk and compliance framework—including PCI/EMV baselines—to reduce exposure and maintain audit-ready operations. Funds Flow & Ledger Platform: Build a high-integrity funds-flow and ledger foundation to support splits, balances, fees, and reporting. Cost Optimization: Improve authorization rates and reduce blended costs through policy, routing, and optimization strategies. What you bring: 6+ years in payments, fintech, or retail product; 3+ years leading PMs. Restaurant/POS experience is a plus. Strong understanding of acquiring, gateway, clearing, settlement, and card-scheme rules; familiarity with PCI/EMV security baselines. Proven ability to define and execute product strategy, align with company goals, and drive market research, competitive analysis, and customer insights. Experience integrating with payment platforms such as Stripe or Adyen is a plus. Highly data-driven execution and strong cross-functional leadership. Exceptional communication and presentation skills; able to convey complex concepts to both technical teams and executives. Fluent English; Mandarin proficiency is a must

Job Title: Algorithm Engineer – Recommendation Systems About the Role: We’re seeking a skilled Algorithm Engineer to develop next-generation recommendation systems for a high-traffic gaming platform. You’ll design algorithms that personalize content, boost engagement, and optimize conversion across feeds, search, channels, and in-game experiences. Key Responsibilities: Build and optimize recall, ranking, and re-ranking models for personalized recommendations. Analyze user behavior, preferences, and content metadata to create robust user and content profiles. Collaborate with product, engineering, and analytics teams to turn business requirements into scalable solutions. Leverage large-scale real-time and offline data for modeling, similarity computations, and conversion analysis. Explore multi-modal data (text, image, video) to enhance recommendation diversity and personalization. Requirements: Bachelor’s or higher in CS, Math, Statistics, or related field. 3+ years of experience in recommendation systems or algorithm development. Strong grasp of collaborative filtering, embeddings, sequence modeling, and ranking strategies. Solid analytical, problem-solving, and teamwork skills. Experience with cloud AI platforms or recommendation engineering is a plus. Why Join Us: Work on cutting-edge recommendation tech for a growing gaming platform. Collaborate with a passionate, cross-functional team. Opportunity to experiment with multi-modal AI and state-of-the-art algorithms.

Job Responsibilities: Implement AI applications according to requirements, including large model calls, API development, and data processing. Build an enterprise knowledge base (data cleaning, embedding, vector retrieval). Use vector databases (Milvus/Qdrant/FAISS, etc.) to complete indexing, retrieval, and debugging. Write scripts, DAG processes, MCP tool plugins, and perform other basic engineering work. Job Requirements: Proficient in Python with basic backend development skills. Experience using at least one large model API; RAG/knowledge base experience is preferred. Familiar with either a vector library or an Agent framework. Experience in AI application implementation or a strong interest in large models; strong hands-on skills. Basic knowledge of algorithms and NLP/ML. Experience Requirements: 3+ years of experience in AI-related fields; mathematics, computer science, or related majors preferred. Has practical experience in implementing large-scale enterprise-level models.

A successful, regulated iGaming business is looking to hire a Data Protection Officer on a part time basis ( Two Days Per Week). The role will be Malta-remote working and report to the CEO. Duties will include; Covering the GDPR requirements for the business and overseeing the requirements pertaining to the MGA and NZ Privacy Act (IPPs) Liaising with Maltese IDPC Office of the Privacy Commissioner of the New Zealand OPC MGA and NZ Licensing teams Regular updates and reports will be required by the Board. A competitive salary is available for this role. To be considered you will ideally have previous iGaming experience.    

About the Role A growing B2C iGaming company on Malta is on the lookout for a Finance Executive to join the team. You’ll assist with PSP reconciliations, cash flow monitoring, and banking relationships, while still getting hands-on with day-to-day accounting operations and supporting the Head of Finance. What You’ll Do Perform PSP reconciliations  Support day-to-day accounting and payment flows Contribute to month-end management accounts Contribute to the monitoring of company cashflow, Assist with external audits and provide required reports, as required What they're Looking For B2C gaming industry experience Experience with PSP reconciliations A qualified accountant (or in the final stages) What's in it for you ? Hybrid work culture for flexibility and in-office collaboration Diverse and inclusive teams Health insurance and gym access Monthly commute allowance of 100 EUR A day off for volunteer work

A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East. The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry. Role: As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands-on creativity and thrives in dynamic, fast-paced environments. Responsibilities: Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs. Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms. Oversee the content calendar, ensuring consistent, timely, and on-brand output. Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement. Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors. Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty. Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies. Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers. Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence. Collaborate with marketing, creative, and cross-functional teams to maintain cohesive messaging across all channels. Experience: Proven experience in content management, social media strategy, or community management. Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices. Excellent written and verbal communication skills, with strong attention to detail and creative thinking. Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics) Experience with design, video editing, or multimedia tools is an advantage. A passion for community-building, audience engagement, and elevating brand advocacy. Solid analytical and reporting skills, with the ability to translate data into actionable insights. A collaborative mindset and strong interpersonal skills for working effectively across teams.

Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)! The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Portuguese and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays. Benefits and offer: Salary NET $1,000 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

Customer Service – Swedish Speaking Pentasia is actively looking for Customer Service Swedish Speaking The Company: Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment. If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit. Responsibilities: Support customers via calls, live chat, and email Manage and resolve more complex customer queries Approve withdrawals and process KYC documentation Perform security checks to safeguard customers and the business Follow internal processes, shift schedules, and quality standards Handle relevant ad hoc tasks as required Required Qualifications: Fluent Swedish, written and spoken (additional Nordic languages are a plus) Strong multitasking and problem-solving abilities Comfortable working shifts, including occasional night shifts Interest in using AI tools for workflow efficiency Customer service experience is an advantage Benefits and Offer: Annual salary: €26,000 Bonus scheme Hybrid working model One-time home office setup allowance Working remotely from abroad policy Private health insurance and well-being allowance