Junior Country Manager - Swedish

  • Location: Malta Island
  • Salary: Attractive
  • Type: Permanent
  • Job reference: 21765

Our client is a new start up in Malta and is looking for someone ambitious that is currently working in Swedish Customer Support to step into a Country Manager position.

Due to the nature of a start-up business and the fact the Swedish market is relatively new to us, the role itself will be a mixture of Customer support and localized Marketing. So the ideal candidate will have experience of both and really grow into the country manager role.
 

The Customer Support side will involve

• Providing the highest level of support to customers via email, phone and live chat.

• Assisting users with games, payment issues and providing all necessary information related to our products and services.

• Adequate handling of customer complaints.

• Translations for the Customer Support Department, and any other department in the company as required.

• Propose and initiate improvement changes and solutions.

 

The marketing will involve

• Proposing and executing casino campaigns from idea generation

• Writing copy for marketing and promotional materials

• Reporting on monthly campaign performance

• Keeping abreast of industry trends and provide competitor analysis

• Essentially providing localized marketing for the company

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