Business Intelligence Analyst

  • Location: Gibraltar
  • Salary: up to €55,000
  • Type: Permanent
  • Job reference: 22670

Business Intelligence Analyst - Sportsbook

The role holder is responsible for the business monitoring and providing the analytical base work and business modelling input that is needed for taking reasonable commercial decisions and for being able to optimally allocate the respective budgets. This role will be primarily focused around supporting data driven decision making and insights with focus on all key areas of sports operations, trading, customer risk and sports product. You’ll create and improve the performance of our customer profiling, risk models and sports operations and trading which are used in our products and thereby directly influence the company results.

As an Business Intelligence Analyst you will implement varying analytical techniques and tools to provide the business with actionable insights that will drive us forward. 

Key accountability:

  • Understanding the business, especially sports operations, trading, customer risk and sports product, to ensure analytical needs are met.
  • Review business performance general + quality monitoring with focus sports operations, customer risk and trading (identify betting patterns/model or trading ops issues) -what went well; what could be improved
  • Optimization of betting program/content in terms of event coverage (b2b comparison vs. alignment on delivery with trading ops), certain quality parameters (e.g. uptime, live bet delay, bet corrections.
  • Sports operations budget planning and re-forcasting
  • Ad-hoch reports target specific betting patterns or product assessment, customer focused assessments
  • Understanding and improving the players experience on site.
  • Pro-actively analysing the available business data from multiple sources to provide timely and actionable insight.
  • Keeping up to date with market trends and competitor innovations.
  • To keep open and continue communications with your manager and your team with regard to workload and projects.
  • Act as a customer champion, ensuring the voice of the customer is represented in our product and sports operations activities.
  • Deliver analysis into comprehensive insight documents which should be focused to different parts of the business.
  • Communicate market overview insights in a tailored and creative format across departments, identifying key business implications.


The person:

Ideally you will already have some experience as an analyst or in an analytical field with knowledge of statistical tools and methods as well as a degree in Applied Mathematics or similar. It would be even better if you had gambling and sports betting industry experience of 5 years+. You will be self-motivated with the desire to find and solve real business problems and confident in delivering your findings to multiple stakeholders across business departments.

Competencies and experience required:


  • Excellent modelling, analytical and numerical capabilities.
  • Masters in Applied Mathematics or similar
  • Ability to turn complex concepts into actionable recommendations.
  • Ability to influence decision making processes i.e. persuasiveness and assertiveness
  • Ability to see the 'big picture,' evaluate the business impact of issues and prioritise various requests.
  • Ability to learn in a fast changing work environment.
  • Ability to function as a self-starter with strong communication skills, able to communicate recommendations to senior stakeholders as well as colleagues within the team and those across the wider business.
  • Self-driven and reliable personality to assure accurate and reliable execution
  • Adaptable and flexible with an ability to multi task.
  • Willingness to travel 
  • Ability to handle the full range of business affairs including negotiation in English 

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