Claim Handler (Temp) German Speaker

  • Location: Malta
  • Salary: Attractive
  • Type: Permanent
  • Job reference: 22880

Our client is a leader in their field and has established themselves here in Malta to handle business related protection to their clients.

 

Description of Work:

  • Administer claims and take responsibility for Claims workload assigned
  • Take responsibility for claim decision making respecting own individual level of authority
  • Identify and communicate any requirements to our clients
  • Handle telephone calls regarding claims with service providers, sales partners
  • Solving problems swiftly and preventing unnecessary delays
  • Continually review and action Claims on a daily basis
  • Contribute to the team service delivery goals by achieving personal targets for effectiveness and quality
  • Liaise with colleagues as well as with other internal departments and external parties
  • Keep up-to-date on technical aspects of the job - products, procedures and compliance issues

 

 

Capacity and Skills:

  • Proven ability in administrative role
  • Native German speaker and fluent in English, excellent communication skills
  • Ability to establish and maintain effective relationships with the users of the systems;
  • Personable and positive outlook with ability to handle emotive customer situations
  • Strong decision maker with the confidence to act under own authority on behalf of the company
  • An excellent eye for detail and accuracy

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