My engineering experience taught me to value the human factor, something I take with me to the Pentasia team.
A trust-based relationship forms the basis of the most productive conversations, that lead to successful outcomes for both candidate and client alike.
My client, one of the big names in the iGaming industry, is currently looking for a skilled BI Analyst to join their dynamic team. This is a full time, 100% remote opportunity for candidates in Europe. Mian Responsibilities: Collaborate closely with designers, product owners, and stakeholders to maximize customer value. Conduct data analysis, interpretation, and visualization using BI tools, ensuring business performance monitoring and data quality. Work closely with cross-functional teams to understand business requirements and data needs. Analyze data to derive meaningful insights, identifying patterns, trends, and growth opportunities. Develop dashboards, reports, and data visualizations using internal tools to support User Experience initiatives. Monitor key performance indicators (KPIs) and metrics related to user journeys, providing suggestions for areas of improvement and actionable plans. Maintain data integrity through data quality assurance processes, including data validation and resolution of discrepancies. Propose and implement processes to enhance efficiency and effectiveness in BI operations. Desired experience and skillset: 3-5 years of experience working as a BI Analyst or in a similar role. Proficient in SQL with the ability to write complex queries. Tableau or similar. Experience working with Databases.
Sports Analytics Specialist My client, one of the big names in the iGaming industry, is currently looking for a skilled Quantitative Analyst to join their dynamic team. This is a full time, 100% remote opportunity for candidates in Europe. Main Responsibilities: Optimize processes and enhance efficiencies across various sportsbook practices, including margin control, sports betting solutions development, and statistical modeling. Conduct in-depth data analysis on large datasets covering player performance, team statistics, and game outcomes. Merge and analyze data from diverse sources to enrich modeling and analytical insights. Generate comprehensive reports based on data interpretation and analysis to support decision-making and recommendations. Develop statistical and predictive models to forecast game outcomes, player performance, and other relevant variables, considering various factors influencing sports events. Design and implement algorithms to automate processes, improve decision-making, and enhance operational efficiency in sports-related operations. Construct quantitative models and tools necessary for trading a wide range of sports, utilizing advanced techniques for continuous improvement. Conduct performance analytics to evaluate the effectiveness of teams, players, and strategies, facilitating data-driven decisions and product performance optimization. Qualifications: 3+ years of experience in a similar role. Understanding of the sports betting industry, trading, and sports modeling. Programming languages such as Python and SQL. Technical knowledge & understanding of software development processes. Statistical modeling, data visualization techniques, machine learning, & predictive algorithms. Experience in building mathematical models.
We are seeking a dynamic individual to lead our AI initiatives within our iGaming sector, working closely with our leadership team and reporting directly to our Chief Technology Officer. In this pivotal role, you will drive the integration of artificial intelligence to boost efficiency, minimize expenses, and sustain our competitive advantage. Main Responsibilities: Spearhead the formulation and execution of AI strategies to optimize gaming operations, elevate player engagement, and promote responsible gaming practices. Harness cloud platforms, with a focus on AWS, to deploy and expand AI solutions effectively. Collaborate with our technology unit to enhance productivity through AI-powered tools, encompassing game analytics, customer experience enhancement, and fraud prevention. Engage with various departments to enhance existing tools and systems with AI innovations, thereby amplifying efficiency and player contentment. Employ AI to scrutinize player data, facilitating personalized gaming experiences, refining game recommendation algorithms, and fortifying responsible gaming protocols. Develop and refine Large Language Models for diverse applications, including customer service chatbots and predictive gaming trends analysis. Stay updated on the latest AI breakthroughs and technologies, creatively integrating them to enrich game design, player engagement, and backend infrastructure. Continuously explore and assess new AI methodologies and tools, ensuring our organization maintains its technological leadership in the gaming domain. Provide strategic AI counsel to our leadership, emphasizing compliance with gaming regulations, player data protection, and ethical AI utilization. Desired experience & skillset: Experience constructing and training Large Language Models. Thorough understanding of AI and machine learning principles. Ability to oversee data security and maintain confidentiality. Aptitude for teamwork, communication, and leadership.
My client, in important iGaming company, is looking for a SRE in Malta. The main goal is to ensure that internal and external facing systems are always fully functional and secure. Main Responsibilities: Ensure the continuous availability and optimal performance of critical IT resources. Develop and implement security measures to safeguard systems and data. Establish protocols, programs, and documentation for the backup and recovery of operating systems and applications. Implement and maintain comprehensive system monitoring solutions. Resolve escalated service issues promptly and effectively. Offer technical support across various domains, including internal systems, cloud infrastructure, network operations, and virtualization. Contribute to the administration and upkeep of remote monitoring and management systems. Desired experience and skillset: 3 years of experience in similar roles or related fields. Experience with databases, proxies, networks (LAN, WAN), and patch management. Configuration management tools. Experience with log management and visualization, utilizing tools like the ELK stack. Competence in containerization and orchestration technologies (Docker). Hands-on experience with cloud platforms. Nice-to-Have Qualifications: Ability to create scripts and integrate them with automated solutions such as Ansible and Docker. Knowledge of system security This role has an on-call rotation schedule.
Job Description: As the Head of Business Intelligence (BI) in the iGaming industry, you will play a pivotal role in leveraging data analytics to drive insights, optimize processes, and enhance overall business performance. Reporting directly to the executive leadership team, you will be responsible for developing and executing BI strategies that align with the company's objectives and contribute to its long-term success. Key Responsibilities: Develop and implement a comprehensive BI roadmap that supports the company's strategic initiatives and business objectives. Lead a team of BI analysts and data scientists to design, develop, and maintain advanced analytics solutions and data visualizations. Collaborate with cross-functional teams, including product development, marketing, finance, and operations, to identify key performance metrics and data requirements. Drive the collection, aggregation, and analysis of data from multiple sources, including customer behavior, operational metrics, and market trends. Translate complex data insights into actionable recommendations and strategic initiatives to optimize user acquisition, retention, and monetization strategies. Monitor and evaluate the performance of business processes and initiatives using quantitative and qualitative analysis techniques. Stay abreast of industry trends, emerging technologies, and best practices in BI and data analytics, and recommend innovative solutions to enhance the company's competitive advantage. Establish and maintain robust data governance practices, ensuring data accuracy, consistency, and security across the organization. Foster a data-driven culture within the organization by promoting the value of data-driven decision-making and providing training and support to internal stakeholders. Partner with external vendors and service providers to access additional data sources and analytical tools to enhance BI capabilities. Qualifications: Bachelor's degree in Computer Science, Statistics, Mathematics, Business Administration, or a related field; advanced degree preferred. Proven track record of 5+ years in a senior BI or analytics leadership role within the iGaming or related industry. Deep understanding of iGaming operations, including user acquisition, player lifecycle management, and regulatory compliance. Proficiency in data visualization tools (e.g., Tableau, Power BI) and data analysis languages (e.g., SQL, Python, R). Strong analytical and problem-solving skills, with the ability to interpret complex data sets and identify actionable insights. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Experience managing and mentoring a team of BI analysts and data scientists. Knowledge of data warehousing concepts and ETL processes. Familiarity with cloud-based BI platforms (e.g., AWS Redshift, Google BigQuery) is a plus. Demonstrated ability to thrive in a fast-paced, dynamic environment and drive results under tight deadlines.
My client, one of the big names in the igaming industry, is looking for a Analytics Lead Engineer to join their dynamic team in São Paulo. In this role you can work 100% remotely or have a hybrid model going to the office 2-3 days per week. Your responsibilities will span from guiding teams in conceptualizing and implementing elegant solutions to providing mentorship in coding, testing, and performance analysis methodologies. As an Analytics Lead Engineer, you will also stay abreast of emerging technologies and advocate for their integration within our framework. Key Responsibilities: Lead team-wide empowerment initiatives, fostering collaboration and motivation among members to achieve shared objectives. Break down complex tasks and provide guidance to reporting engineers, steering them towards robust technical solutions. Facilitate knowledge sharing sessions, showcasing best practices and innovations. Collaborate with management to identify and onboard top talent and mentor new engineers. Establish cross-organizational engineering standards and guidelines, fostering a culture of quality and contribution across teams. Desired experience and skillset: 6+ years of experience writing and optimizing SQL code for both data reporting and manipulation . Proven track record with 5+ years of experience in ETL/ELT, Data Warehouse Architecture, Data Modeling, & Reporting tools. Familiarity with Data Governance principles. Strong team player. Nice to have: experience or exposure to Azure, Microsoft BI stack, CI/CD practices, Python or Scala. We offer a highly attractive $$$ + BONUS, health and life insurance coverage for you & your family, clear career path, monthly allowance for lunch, and best-in-class office equipment.
My client, one of the big names in the igaming industry, is looking for a Principal Big Data Engineer to join their dynamic team in São Paulo.In this role you can work 100% remotely or have a hybrid model going to the office 2-3 days per week.You will be driving the development of scalable data solutions, participating in architecture discussions and shaping the data infrastructure of the company.This role demands technical proficiency, good communication skills, a track record of successful data design and implementation.Main responsibilities Lead the design and development of a robust Big Data Platform in line with the Data Mesh framework. Optimize ETL processes, data pipelines, and data storage for optimal performance, cost-effectiveness, and reliability. Assist in implementing data security and compliance measures. Stay on top of emerging technologies and industry trends to continuously refine the data platform. Effectively communicate technical insights and best practices both internally and externally. Collaborate with management to identify and onboard top-tier talent. Desired experience and skillset 6+ years of experience in architecting, developing, and deploying large-scale data processing systems. Expertise designing and deploying data pipelines, analytics solutions, and storage architectures (Azure & Databricks). Big data technologies like Apache Spark, Delta Lake, Apache Kafka, Apache Flink, and NoSQL databases. Data modelling, integration, warehousing, and quality management principles. Experience implementing data security and compliance protocols. Deep knowledge of Data Mesh. We offer a highly attractive $$$ + BONUS, health and life insurance coverage for you & your family, clear career path, monthly allowance for lunch, and best-in-class office equipment.
Objetivos: Administrar, organizar y mantener la cartera vigente de los clientes más leales y valiosos de la empresa. Proponer clientes potenciales para agregarlos a la cartera y subirlos de nivel. Retener a la población VIP a través de la gestión de promociones y bonos de acuerdo al perfil de cada cliente, así como su segmento. Identificar y evaluar la satisfacción de los clientes para ofrecer valor adicional dentro y fuera de nuestros juegos y mediante un servicio personal excepcional hecho a la medida. Responsabilidades: Mantener, desarrollar y aumentar la cartera de clientes VIP. Debe retener la población de clientes VIP que se le asignó así como la asignada a su equipo de trabajo. Debe mantener y mejorar la satisfacción de los de los clientes, al ofrecer valor adicional dentro y fuera de nuestros juegos y mediante un servicio personal excepcional hecho a la medida de la personalidad y el comportamiento del juego específico del cliente. Desarrollará relaciones interpersonales sólidas con nuestros clientes de Casino y deportes con el fin de retener y crear nuevos jugadores de alto estatus. Hacer crecer la base de VIP al tiempo que aumenta el valor de los ingresos mensuales de estos jugadores. El candidato ideal tendrá experiencia en el manejo de cuentas VIP en una función proactiva de servicio al cliente / administración de cuentas. El estricto cumplimiento de todos los controles de cumplimiento, legales e internos / operativos siempre seguirá siendo una prioridad máxima. Experiencia: Gestión de operaciones, campañas y promociones de negocios online, específicamente grio casino o apuestas deportivas. Experiencia en atención al cliente y manejo de personal a su cargo con desarrollo de equipos de alto rendimiento. Experiencia en manejo de personal en formato remoto y dinámico. Pasión y conocimiento competente de una amplia variedad de deportes. Conocimientos técnicos sobre apuestas deportivas y juegos de casino. Buenas prácticas acerca de prevención de lavado de dinero. Técnicas de venta y manejo de clientes difíciles. Al menos + 3 años en servicio al cliente de marketing o juegos en línea y apuestas, KAM; de preferencia llevando campañas en línea en industrias reguladas. Experiencia como agente de cuentas de clientes VIP en casino o apuestas en línea.