Articles & Insight

A perspective on the iGaming Sector and what attracts people to join

21 November 2008

Over the past 5 years, the iGaming sector has gone from relative obscurity to become an industry that is placed firmly in the public consciousness. Internationally, the use of sponsorship has given operators the chance to get their brand in front of the s...




Fortune favours the Brave

15 September 2008

The challenges and benefits of recruiting strong talent from other industries into the online gaming sector? There is little alternative to recruiting good talent in any business. The online gaming sector is one of the fastest and most exciting businesses...




The Talent Challenge – No Easy Game

15 September 2008

Attraction and retention are daily challenges for employers, managers and HR professionals where their business is dependent on highly skilled, and therefore highly prized, specialists. For companies operating in North America this is especially true as t...




The 11th Commandment - Thou Shalt Not Lie On Your CV

20 August 2008

When it comes to compiling your CV, adding a few thousand to your present salary or upgrading your job title aren’t really issues are they? This is nothing more than a sign of your imagination and ingenuity... isn’t it?

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The responsibility of gambling - who does it belong to - Linda Aklundh

20 August 2008

With the increased popularity and accessibility to gambling in people’s homes, concerns are increasingly found in the media and on the public agenda. This leads to the question; who should take responsibility for addicted gambling?

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Which Presidential Candidate offers the best hope for gaming in the US? – John Doyle – CAP Magazine

11 July 2008

When it comes to which presidential candidate would be best for gambling, it is far easier to answer the question ‘Who would be worst? If you are in favour of gambling, do not vote Republican!

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Cross Cultural Communication: Can You Meet the Challenge – John Doyle - CGI Magazine

11 July 2008

In today’s multinational commercial environment, it's no surprise that communication channels across national boundaries are increasing at an exponential rate. How can you ensure that this communication is made effectively?

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Putting the i in Academy – Christel Sommervold – eGaming Review

11 July 2008

In the online gaming sector, operators will be well aware that individual and project-level capacities often still need to be strengthened in many organisations. Can the iGaming Academy help?

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Using Communication as an Effective Management Tool – John Doyle – iGaming Business

11 July 2008

The 'Communication Revolution’ has been billed as a liberator of the working week, but is there an increasing tendency for it to be viewed as doing the opposite. ‘Should everyone in the company be constantly contactable?'

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Overcoming the Challenges in iGaming Call Centre Management – John Doyle – iGaming Business

11 July 2008

This is the department that has the greatest effect on whether customer expectations can be met, Yet, this is the same department where company morale can often be at its lowest. What can be done to counteract this?

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Life in the Fast Lane: Fast Tracking in iGaming – Christel Sommervold – iGaming Business

11 July 2008

It is often said that the most valuable asset of any company is its workforce and to get the most from any employee there is a need to recognise and suitably reward their efforts. One of the best ways to accomplish this is to enable fast tracking.






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