Let’s Talk
Talent.

Overview Pentasia are supporting an Operator in their search for a CRM Specialist to support their CRM & Retention operations. This is a fully remote role, where you will help build, execute, and optimize CRM campaigns across email, push, pop-ups, and inbox messaging. The ideal candidate will be organized, tech-savvy, and motivated to grow in an iGaming / Sweepstakes environment. Responsibilities Set up and schedule CRM campaigns across email, push, and on-site channels. Assist with ongoing promotional setups and execution. Help design and optimize automated lifecycle journeys. Build, maintain and QA audience segments based on user behaviour. Upload CRM content and ensure accuracy of links, CTAs, and dynamic fields. Run A/B tests to improve messaging, segmentation, and conversion performance. Track key CRM metrics and provide regular performance insights. Requirements / Qualifications 1-2 years of CRM experience (iGaming/sweepstakes/gaming preferred). Experience working with CRM platforms (Smartico, FastTrack, Customer.io). Basic understanding of dynamic personalization fields, events/triggers, player segmentation logic. Strong English writing and communication skills. High attention to detail, structured workflow, and strong time management. Ability to manage multiple campaigns at once. Eagerness to learn advanced CRM concepts and grow quickly. Nice-to-Have: Experience with sweepstakes mechanics. Understanding of bonus systems, loyalty program structures, and gamification. Familiarity with deliverability, inbox placement, or HTML email best practices. Comfortable editing HTML email templates (fixing spacing, links, images). What We’re Looking For: Proactive, reliable, and organized team player. Detail-oriented, especially with QA, links, segmentation, and dynamic fields. Creative thinker with a data-driven mindset. What We Offer: Fast growth path toward mid/senior CRM roles. Exposure to advanced CRM tools, segmentation, and loyalty systems. A creative, friendly, fast-paced environment. If you or someone in your network would be interested in the opportunity, please reach out to me for more information! - bryan.enriquez@pentasia.com

My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You’ll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business. Responsibilities: Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field. 5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation. Must have experience with both windows & macOS experience. Must have Azure cloud experience.  Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day

About the Role: This is a remote position for an experienced influencer marketing specialist who will focus on identifying and managing partnerships with streamers, bloggers, and content creators in the LATAM and wider regions, specifically within iGaming verticals. The ideal candidate will be skilled at launching and optimizing influencer campaigns, with a strong understanding of regional market trends, audience behavior, and platform preferences. This is a high-impact role offering the chance to collaborate with top-tier creators and contribute to scalable growth strategies across diverse GEOs. Main Responsibilities: Identify and engage influencers, streamers, and content creators in the LATAM and Asian markets, ensuring cultural and GEO alignment. Analyze audience authenticity, detect artificial growth, and assess engagement and traffic quality. Manage influencer campaigns from start to finish — including briefing, coordination, deadline tracking, and content delivery. Oversee compliance with campaign guidelines and technical requirements; perform quality control prior to campaign launches. Monitor campaign performance, evaluate key metrics, and adjust strategies based on region and influencer type. Maintain and expand a personal database of trusted influencers in target markets. Deliver clear, data-driven reports on campaign results, budgets, and ROI. Work cross-functionally with creative and media teams to ensure strategic alignment. Desired Experience: At least 1 year of experience in influencer marketing within iGaming industry is required. Direct experience managing monthly campaign budgets of $10,000 USD or more, with measurable success. A personal or vetted database of influencers in LATAM and/or Asia is a strong advantage. Ability to interpret marketing data, assess traffic quality, and apply insights to optimize campaigns. Capable of working independently with full responsibility for campaign outcomes. Excellent communication skills and the ability to manage relationships across different time zones and cultures. Additional Information: Remote work setup with a flexible schedule. Competitive base salary with performance-based commission (10% of completed integration revenue). Exposure to established and emerging influencer markets in iGaming. Supportive, fast-paced team environment with access to necessary tools and analytics. Ongoing professional development and collaboration with international marketing professionals.