We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
New Career Opportunities
Latest Jobs.
Pentasia believes in building more diverse, equitable and inclusive workplaces.
Senior Project Manager - Operations | Social Casino | iGaming
Location: Connecticut
Compensation: $140,000 - $150,000/year + Bonus
Schedule: 2 - 3 days on-site (Hybrid)
My client is seeking a highly experienced Senior Project Manager to lead complex, cross-functional initiatives that advance operational excellence, technology enablement, and strategic business priorities. This role plays a central part in ensuring programs are delivered on time, within scope, and aligned with organizational goals across a fast-moving, live-operations environment.
The ideal candidate brings 7+ years of project management experience, demonstrates strong leadership across multi-disciplinary teams, and is comfortable partnering with Operations, Technology, Product, Marketing, People & Culture, and external vendors to deliver consistent, high-quality outcomes.
Responsibilities
Lead full project lifecycles from initiation through planning, execution, monitoring, and closure
Develop and maintain project charters, timelines, budgets, risk registers, and communication plans
Facilitate cross-functional collaboration, decision-making, and issue resolution
Ensure project deliverables meet quality standards and support operational and strategic objectives
Support operational improvement initiatives in partnership with the Executive Director of Operations
Collaborate with technology leadership on system implementations, upgrades, integrations, and infrastructure initiatives
Drive process optimization, documentation, and scalable workflow design
Serve as the primary point of contact for project updates, risks, dependencies, and timelines
Deliver executive-level reporting, dashboards, and post-project evaluations
Ensure alignment and clarity across stakeholders throughout the project lifecycle
Identify, monitor, and mitigate project risks and issues
Ensure adherence to organizational standards, procurement processes, and vendor governance
Conduct post-project reviews and implement lessons learned for continuous improvement
Qualifications
Bachelor’s degree in Business Administration, Project Management, Information Technology, or related field required
Master’s degree in MBA, Project Management, or related discipline preferred
7+ years of experience leading complex, multi-disciplinary projects
PRINCE2 Practitioner, CSM or equivalent Agile certification, and/or Lean Six Sigma Green Belt certifications preferred
Strong problem-solving, analytical, and troubleshooting skills
Ability to translate complex technical concepts for non-technical stakeholders
Excellent written and verbal communication skills
Comfortable supporting live products and evolving operational environments
Willingness to participate in on-call support for critical operational incidents
Why Apply?
Opportunity to lead high-impact operational and technology initiatives
Exposure to executive leadership and cross-functional stakeholders
A role focused on delivery excellence, governance, and continuous improvement
Work within a collaborative, fast-growing organization supporting live digital products
We look forward to speaking with you!
Executive Director - Operations | Social Casino | iGaming
Schedule: Hybrid (2 - 3 days on-site)
Compensation: $200,000 - $250,000/year + Bonus
About the Role
Our client is seeking an Executive Director of Operations to serve as a strategic and hands-on leader driving operational excellence across the enterprise. This role is both highly strategic and deeply tactical, functioning as a connective hub across the organization to ensure that systems, processes, people, and platforms are aligned to deliver exceptional outcomes for our customers, partners, and tribal community.
This leader will operate as a chief-of-staff-style partner to executive leadership, flexing up and down with teams as needed, leading complex programs end-to-end, and collaborating closely with all functions, including Technology, Product Innovation, People & Culture, Marketing, Finance, and Facilities.
What You’ll Do
Lead and execute an enterprise-wide operations strategy aligned with the clients’ mission, values, and long-term strategic plan
Build scalable operational frameworks, systems, and policies that enable growth, efficiency, and continuous improvement
Serve as a trusted partner to executive leadership, supporting strategic planning, program delivery, and cross-functional execution
Act as a cross-functional integrator, driving alignment and accountability across all departments
Oversee process design, workflow optimization, and operational KPIs
Lead vendor strategy, contract performance management, and service-level agreements
Partner with Technology, Product, People & Culture, Finance, and Marketing to ensure systems support evolving organizational needs
Guide system upgrades, data governance, risk mitigation, cybersecurity awareness, and business continuity planning
Own operational budgeting, forecasting, and resource allocation
Ensure compliance across legal, financial, data privacy, cybersecurity, and organizational policies
Maintain readiness for audits, certifications, and regulatory requirements
What We’re Looking For
Experience & Education
Bachelor’s degree in Business Administration, Operations, Finance, or related field (Master’s preferred)
10+ years of progressive operational leadership experience
Proven success leading enterprise operations, systems oversight, and organizational transformation
Experience driving complex, cross-functional programs from strategy through execution
Core Skills
Exceptional communicator that can clearly articulate strategy, priorities, and decisions to stakeholders at all levels
Hands-on and strategic mindset with comfortability zooming out to strategy and diving into execution
Strong problem-solving and decision-making skills in complex, fast-moving environments
Ability to manage multiple priorities while maintaining clarity and focus
Preferred Certifications
PMP, Lean Six Sigma (Green or Black Belt), CM, CSCP, or CMQ/OE
Why Join the Team
Opportunity to shape and scale enterprise operations with real impact
Highly visible, trusted leadership role with executive access
Collaborative, mission-driven culture rooted in accountability and continuous improvement
Meaningful work supporting tribal partners, communities, and long-term organizational sustainability
We look forward to speaking with you!
Title: CRM Executive
Location: Sliema (Hybrid)
Salary: Up to €39k gross (Depending on Experience)
Pentasia are supporting a rapidly growing B2B Provider in their search for a CRM Executive. In this role you will plan, execute, and optimise multi-channel CRM campaigns (email, SMS, push) by using CRM tools, analysing performance data, and collaborating with internal teams to improve customer engagement and retention.
Responsibilities & Tasks:
Planning and implementing CRM marketing campaigns across channels such as email, SMS, and push notifications
Set up, test, and launch campaigns using CRM tools
Monitor campaign performance and prepare detailed reports
Ensure campaigns align with overall marketing strategies and adhere to brand guidelines
Create engaging and relevant content for emails, SMS, push notifications, and other marketing materials
Work closely with internal teams to communicate planned campaigns and maintain transparency
Continuously explore ways to enhance campaigns, improve customer experiences, and drive engagement and retention
Experience Required:
2 years of experience in CRM, digital marketing, or customer engagement in the iGaming industry.
Bachelor’s degree in marketing, Business, Communications, or a related field.
Experience using CRM tools
Ability to interpret data, generate insights, and optimize campaign performance.
Strong verbal and written communication skills.
Ability to manage multiple tasks accurately and efficiently.
Ability to collaborate in a fast-paced, dynamic environment.
Fluent written and spoken English
Imperative Skills (people skills, know-how):
English (native or professional proficiency)
Secondary Skills (people skills, know-how):
FR language
If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information!
bryan.enriquez@pentasia.com
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