We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
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Pentasia believes in building more diverse, equitable and inclusive workplaces.
A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East.
The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry.
Role:
As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands-on creativity and thrives in dynamic, fast-paced environments.
Responsibilities:
Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs.
Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms.
Oversee the content calendar, ensuring consistent, timely, and on-brand output.
Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement.
Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors.
Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty.
Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies.
Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers.
Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence.
Collaborate with marketing, creative, and cross-functional teams to maintain cohesive messaging across all channels.
Experience:
Proven experience in content management, social media strategy, or community management.
Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices.
Excellent written and verbal communication skills, with strong attention to detail and creative thinking.
Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics)
Experience with design, video editing, or multimedia tools is an advantage.
A passion for community-building, audience engagement, and elevating brand advocacy.
Solid analytical and reporting skills, with the ability to translate data into actionable insights.
A collaborative mindset and strong interpersonal skills for working effectively across teams.
Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)!
The Company:
Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.
If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!
Responsibilities:
Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!)
Engage with players through verbal interaction in the game chat, providing guidance and support as needed.
Demonstrate honesty and accuracy in all aspects of game presentation.
Attend mandatory meetings and training sessions as required.
Adhere to designated work schedules and dress code standards.
Always uphold the highest professional standards.
Required Qualifications:
Fluent in spoken and written Portuguese and English.
Strong sense of responsibility and attention to detail.
Presentable appearance and grooming.
Passion for delivering exceptional customer service.
Willingness to work flexible hours, including night shifts, weekends, and public holidays.
Benefits and offer:
Salary NET $1,000 + incentives.
Relocation with Visa assistance.
Performance-based bonuses.
Company accommodation.
Medical insurance coverage.
Access to free language courses.
Teambuilding activities and corporate events.
Complimentary tea, coffee, and refreshments.
Flexible working schedule.
Free parking facilities.
Privilege card for additional perks.
Corporate gym access.
Customer Service – Swedish Speaking
Pentasia is actively looking for Customer Service Swedish Speaking
The Company:
Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment.
If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit.
Responsibilities:
Support customers via calls, live chat, and email
Manage and resolve more complex customer queries
Approve withdrawals and process KYC documentation
Perform security checks to safeguard customers and the business
Follow internal processes, shift schedules, and quality standards
Handle relevant ad hoc tasks as required
Required Qualifications:
Fluent Swedish, written and spoken (additional Nordic languages are a plus)
Strong multitasking and problem-solving abilities
Comfortable working shifts, including occasional night shifts
Interest in using AI tools for workflow efficiency
Customer service experience is an advantage
Benefits and Offer:
Annual salary: €26,000
Bonus scheme
Hybrid working model
One-time home office setup allowance
Working remotely from abroad policy
Private health insurance and well-being allowance
The iGaming market in Brazil is in the midst of a transformation unlike anything we’ve seen in the region before. Following the implementation of comprehensive regulations in January 2025, Brazil has firmly positioned itself as a global growth hotspot for online gaming and betting. For both operators and professionals in the industry, this marks the start of a new era - and with it, unprecedented opportunities to shape the future.
Web3 is no longer a buzzword sitting on the fringe. Its influence is being felt across iGaming, with players increasingly drawn to the transparency, fairness, and immersive experiences it promises. From provably fair games to seamless crypto transactions, community-centric platforms are shifting from experimental to expected.
In the high-stakes sectors of iGaming and Payments, the pressure to meet aggressive targets and adapt to a fast-evolving landscape has historically, in some cases, created a “crash and burn” work culture.