Connecting People<b>.</b>
Powering business growth.

Connecting People.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

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Passionate About

How We Can Help.

Solutions Item 1

Recruiting?

Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Recruitment services
Solutions Item 2

Evolving?

Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Enterprise solutions
Solutions Item 3

Job Seeking?

Looking for a new iob? We've got our next role ready and waiting, and are here to support you! professional growth throughout your career in iGaming
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Opportunities for All<b>.</b>
About us

Opportunities for All.

Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries. 

New Career Opportunities

Latest Jobs.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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On-site

Finance Manager

Douglas, Other

£50000-55000k + Benefits

A leading iGaming business in the Isle of Man are seeking an experienced and detail-oriented Finance Manager to join their team. Onsite - Full time Key Responsibilities: Manage all accounting operations Prepare timely monthly, quarterly, and year-end financial reports Maintain internal controls and ensure compliance with local and international accounting standards Monitor cash flow, budgeting, and forecasting processes Liaise with external auditors, tax advisors, and corporate service providers Manage a team Maintain relationships with banks   Qualifications and Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent) or studying Minimum 4 years of experience in a finance Manager or a similar role Experience in digital marketing, media, or iGaming industries is an advantage Strong knowledge of accounting principles, tax regulations, and financial reporting Proficient in accounting software and Excel   What They Offer: Supportive, collaborative work environment Opportunity to gain experience in a dynamic and fast-growing international company Lunch Gym and Mobile  
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On-site

Customer Support Agent

Ta’Xbiex, Europe

€18,000-20,000

Customer Support Agent – Spanish Speaking Location: Melilla, Spain Working Model: On-site, with remote flexibility for evening and weekend shifts     The Role We are looking for a Spanish-speaking Customer Support Agent to join our client's Customer Support team in Melilla. You will provide high-quality support to Spanish-speaking players, helping resolve queries efficiently while delivering a positive customer experience. This is a great opportunity for someone with previous customer service experience who is comfortable working in a rotating shift environment, including evenings, nights and weekends.     Key Responsibilities Provide professional and efficient customer support to Spanish-speaking players. Handle customer queries and resolve issues across relevant support channels. Communicate clearly and professionally in Spanish and English. Work collaboratively with international teams and internal departments. Follow established processes and procedures to ensure a consistent customer experience. Work flexibly across a rotating schedule, including nights and weekends.     Requirements Native-level Spanish is essential. Intermediate to fluent English for internal communication. 6 months or more of customer support/customer service experience. Strong communication and interpersonal skills. Customer-focused mindset with a proactive and positive attitude. Comfortable working shifts, including nights and weekends. Ability to work independently and as part of an international team. Candidates must have the right to work in Spain/EU. Visa or work permit sponsorship is not available.     Salary & Benefits €18,000-20,000 gross annual salary. Performance bonus of up to 10% of annual salary. Up to 4 weeks of "work from anywhere" flexibility. Relocation support: flights + €750 relocation advance + 2-4 weeks of temporary accommodation.
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On-site

Product Owner

Santo Domingo, LATAM

$50,000 PER YEAR

The Opportunity An established online gaming operator is seeking a hands-on Product Owner - Casino to take ownership of its online casino product and help drive growth across the digital business. This is a highly visible role for someone who genuinely understands casino games, player behaviour, promotional mechanics, lobby management, supplier coordination, and the day-to-day trading of an online casino product. The successful candidate will relocate to Santo Domingo and work closely with the local leadership team to improve the customer experience, optimise performance, and shape the casino roadmap. Key Responsibilities •    Own and manage the online casino product roadmap, ensuring priorities are aligned with commercial goals and player needs. •    Lead the optimisation of the casino lobby, including game placement, category management, content visibility, and customer journeys. •    Analyse casino performance, player behaviour, game-level metrics, conversion, retention, and revenue trends to identify opportunities for growth. •    Plan and coordinate the launch of new casino games, providers, promotional tools, product features, and customer engagement initiatives. •    Work closely with CRM, Marketing, Operations, Customer Support, Payments, Compliance, and external platform or game providers. •    Improve casino promotional mechanics, bonus flows, player segmentation, and lifecycle campaigns to increase activity and retention. •    Translate commercial and operational requirements into clear product specifications for internal stakeholders and external technology partners. •    Monitor competitor casino products, game portfolios, bonus structures, and market trends  •    Act as the internal casino product expert, providing practical recommendations that improve player experience and commercial performance. •    Support local leadership with hands-on execution, problem solving, product testing, and continuous product improvement. Candidate Profile •    Proven experience as a Product Owner, Product Manager, Casino Manager, Casino Product Specialist, or similar within online casino or iGaming. •    Strong knowledge of online casino games, providers, aggregators, player journeys, promotional mechanics, and retention strategies. •    A hands-on operator who is comfortable reviewing performance data, spotting product gaps, and making practical recommendations. •    Experience working with third-party casino platforms, game suppliers, payment teams, CRM teams, and operational stakeholders. •    Good understanding of bonus logic, free spins, tournaments, jackpots, gamification, segmentation, and player lifecycle management. •    Commercial mindset with the ability to balance customer experience, compliance, operational delivery, and revenue growth. •    Strong communication and stakeholder management skills, with the ability to work across technical and non-technical teams. •    Fluent Spanish and English are essential. •    Willingness and ability to relocate to Santo Domingo, Dominican Republic. Preferred Background •    Online casino operators in LATAM, Spain, Europe, or other regulated and emerging markets. •    Casino product, casino operations, CRM, gaming operations, or player engagement teams. •    Candidates who have worked closely with casino platforms, aggregators, and game content suppliers. •    Product professionals who enjoy being close to the operational detail rather than working in a purely strategic product role. What Is On Offer •    Relocation and work visa support for the successful candidate. •    Opportunity to play a key role in shaping and scaling an online casino product in the Dominican Republic. •    Close working relationship with senior leadership and high visibility across the business. •    Competitive package structured to support relocation and local employment requirements. •    A hands-on role with genuine ownership, autonomy, and the opportunity to make a visible commercial impact. Ideal Candidate Summary The ideal candidate will be a commercially minded casino product professional who combines deep knowledge of online casino games and player behaviour with a practical, hands-on approach to execution. They will be comfortable working in a growing business, collaborating directly with senior leadership, and taking ownership of the casino product to improve customer engagement, product quality, and commercial performance.  
Apply now
Testimonials

Our Success Stories.

Testimonials 1

A true partnership, Pentasia provided us with a detailed global talent map, recommended leading candidates and managed process expertly

Senior Vice President
US Tech Brand
Testimonials 2

A pleasure to deal with... I would definitely recommend Pentasia

Louise
Content manager
Testimonials 3

Kerry is the best recruitment agent in the business and wherever I have gone I have always tried to take her there, too! That won't change!

Alea
General counsel
Resources & Case Studies

Career Guides.

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Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Resources & Case Studies

Talent Insights.

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The Fraud and KYC Arms Race: Sourcing Risk Talent When Trust Is the Product

The Fraud and KYC Arms Race: Sourcing Risk Talent When Trust Is the Product

Gambling operators face a seriously difficult balancing act when it comes to ensuring that their customers can seamlessly sign up and begin playing, while also meeting the detailed and varied demands of anti-money laundering (AML) compliance. 
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Betting on AI: The New Skills Reshaping iGaming Product and Trading Teams

Betting on AI: The New Skills Reshaping iGaming Product and Trading Teams

For many years, the holy grail for sports betting operators has been to make their offering truly unique. Custom bet-builders and bespoke bonuses have been a step in that direction, but at a basic level the product remained mostly the same. In 2026, with AI and gamification at the fore, that's all changing, and the hiring pressures it creates are very real. 
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First of its kind World Cup set to leave lasting legacy

First of its kind World Cup set to leave lasting legacy

As the World Cup draws to a close, the betting industry can sit back and reflect on an unprecedented period of gambling, but the outsized role of prediction markets and sky-high promotion costs means that the tournament is sure to have a complex legacy.
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